Getting your whole team onboard with change is not an easy task. Despite your best change management efforts, some things may not go to plan. Sometimes all it takes is a bit of feedback from your team and a willingness to adapt.
Kelvin McClintock, Area Sales Manager of Dimond Roofing Dunedin, shares how his team encouraged the wider business to get involved with Vibe.fyi.
Part of my work here at Dimond Roofing is to manage the content that goes onto Vibe.fyi. These messages go out to the team at Dimond
Roofing, Easy Steel, REO and the JWL Logistics crew. That’s a mix of people who are in the office, and remote or non-desk workers in the
warehouses and beyond.
About two months ago, we introduced Vibe.fyi to the business and our team were really excited to get it running. The day after setting it up and getting slides running, we came into work and found the TV screens switched off. We switched it back on and walked away – only to find it switched off again.
This cat and mouse game really puzzled me, so I asked the workers if they had seen the messages playing on the screens. To my surprise, I
found that no one wanted to watch it because it felt like they were being told things they already knew – plus it interrupted their lunch
At first, we had the usual lifesaving rules, company values, snippets from newsletters we’d send out. Those were good but that’s not what our workforce wanted to see.
We had to find a way to get people embracing Vibe.fyi like it was part of all our other tools and actually enjoy watching the content that was up there. Our aim was to spark conversations between staff and make people more approachable. This is because we know that when people know more about each other, they care about each other’s health and safety.
My team decided to build a unifying experience by making our content as personal as possible without losing business-critical information along the way. We made it personal by sharing our workforces’ family photos, special occasions, Vibe.fyi’s plug-and-play programs and hobbies – we even have a picture of me in a pink tutu for Pink Shirt Day! Our business-critical slides include a calendar of who’s away, our upcoming Protect meetings, and highlights from our newsletter.
Now, we have people sitting and watching the screens in the lunchroom! The real indicator of success was when people would approach us for more details about what they saw on the slides. It meant that people liked what they saw on screens, and it was memorable.
We built our Vibe.fyi experience as a team and created an experience where everyone can have a say on what shows up. Of course, there was
resistance initially. People didn’t feel like they needed a voice. But my top tip is to walk the talk; there’s no use encouraging people to
share their personal stories if you’re not willing to put yourself out there.
It's transformed our communications for our non-wired staff.
The comm's tools we used previously for our non-wired employees weren’t up to the same level as those for wired.
Vibe helps us drive engagement. Definitely a very positive tool!
It has enabled us to display life-saving rules, incentive tracking and information that hasn't been available to non-wired staff previously.
I like having the ability to control what content is displayed on each screen with playlists.
We have screens across two different locations with a different audience requirement for each one.
Vibe is a great internal communications tool that is user-friendly and customised to our business.
Their customer service team is friendly and quick to get in touch if you have a query or issue.
This software has helped stop geographical office separation and team silos.
Meetings are shorter. We get immediate reporting to the whole business on performance without having to send more emails to get the data required.
The Vibe team are great to work with - super proactive, super helpful.
Infact we haven't needed them too much because it's really easy to use and very simple and effective.
The results have surpassed our own expectations.
Our key stakeholders have wanted to know how we implemented such a stunning platform. Our CEO has been raving about it!
Vibe gets cut-through
Vibe is now officially part of our channel mix and is becoming one of our main channels of communication (and has the potential to become the main channel).
If we took it away now, there would be a riot!
Being able to set all the screens up differently is fantastic. It provides a real 'feel-good' factor for residents.
This software is amazing!
There are some real cool features on Vibe and it's easy to use.
Vibe has worked during COVID-19; and beyond.
As an essential service, needed Vibe in all Distribution Centres during the first lockdown to provide H&S information. It's been the solution we needed to reach all of our staff in a timely manner.
It saves us time, plus it's a very modern solution and it helps engage and inspire our people.
Being a construction project we also use Vibe to show our office-bound staff what’s happening out on site.
This helps promote a greater understanding of progress and gives a feel of inclusion.
Vibe helps us get internal messaging to staff in a fun, graphic format.
As well as the serious stuff, slideshows of staff events are very popular. Plus, promote our outward-facing social media content inwardly to staff and visitors.
We can easily share information to staff across New Zealand that isn't always available to them.
The different templates are a bonus - there's always a layout that works with what you want to share.
We started with COVID messages, but by mid-Nov we were communicating other business events on site.
We're using Vibe for EVERYTHING. Facebook groups, café menus, surveys (with a QR code), internal videos, welcoming our summer interns, Christmas messaging from our CEO + more!
People love Vibe. I would say using Vibe.fyi has been 100% effective!
Employees stop and look at the screens. Our deskless workforce say they feel more informed, as they saw something before their team leader told them.
With uncertain times, we have another communication channel to ensure our business key messages are been seen.
Specifically for those that communicate with our customers.
Vibe.fyi has helped the team improve resident engagement
The MATV feed is hugely popular with residents who don't have to leave the comfort of their own room to access information about what's going on in the village.
Really great for providing snackable and understandable content, it’s visually a great way to communicate.
The impact when people see our big digital wall at reception is great.
Their customer service is exceptional.
From our very first introductory meeting, they have always been on hand to offer information and support. They proactively step-in to find ways to make things work. Friendly, knowledgeable and very responsive!
It's very cool and a great way to communicate with and engage my non-wired employees.
The digital templates are extensive and the Vibe team support is outstanding. The feedback I get from my team tells me we're on the right track.
Our people love the wellbeing program content!
Our people are impressed that we are providing them with communication that is timely and will help improve their safety, health and wellbeing.
I'm not an IT person at all, but the Vibe system is super easy to use, requiring minimal input.
The screens are fabulous and have been a great tool for improving the accuracy of information, removing a lot of frustration around the village.
It has helped raise awareness around services we offer.
The screens have not only been a great visual aid for residents, they have also been an excellent marketing and sales tool.
The flexibility of the Vibe.fyi solution impressed our project team
Some screens show events; others display news, weather and quizzes; and others a ‘personal touch’, with birthdays and anniversaries.
We originally needed a mechanism to push out health and safety information to all of our people.
After a few years, we now use the screens for Health & Safety, general notices, reporting dashboards, news, financial and wellness programs.
One of our favourite features is the ability to show social media feeds - with Yammer.
Our people can keep their finger on the pulse of what's happening and they don't have to be stuck behind their desks all day.
I haven't seen a solution this powerful before!
Our people absolutely love it and it's helped us transform how we communicate.
We’ve experienced a 20% reduction in volume of emails.
With an obviously more positive, interactive, connected and engaged workforce, who appear a lot happier!
It's a really simple and effective way to help communicate key messages to all workers on our construction sites.
Rather than settling for basic posters that don't get updated often, Vibe's moving imagery and fun colors catches the eye.
We're saving time and increasing team efficiency!
Vibe.fyi has had a positive impact on team meetings – the duration of meetings has reduced by approximately 30% because of not needing to cover the tracking of core services.
You can just have it all on Vibe.
Even when you’re at home, you can have these snackable bits of content you can retain, instead of having to check an email, look at an announcement, go from one platform to another.
We are now able to share general company information and specific site information to large groups of people.
It suits our teams and contractors in different locations, which in the past has been difficult to communicate with.
Vibe provides a way of supporting the key messages around safety, wellbeing, operational updates and employee recognition.
Vibe has been a hit from the beginning! Better collaboration, visibility, sharing and accountability.
We’ve also experienced a 60% increase in awareness of upcoming events in the business calendar and were able to celebrate at least five times more staff achievements than we could have using email.
We have found Vibe very effective as an implementation model for dashboard content.
It helps us visualise data. It’s a great system and I would definitely recommend it.
Great way to engage with our team. Different to standard notice boards where the team don't look at it.
Keeps areas noise-free and are able to just have a tv screen with rolling information.
When choosing a product, Vibe.fyi ticked all the boxes.
Vibe was head and shoulders above the rest, because it offered the best and simplest application.
There was a lot of printing of flyers and posters which is both costly and environmentally unfriendly.
With Vibe's on-screen format it’s easy to make changes instantly on the fly without the need for a reprint. No more excuses from staff not reading internal emails. Messaging is right there, on the screen.
Vibe is a great tool for bringing staff together and sharing news and event footage internally.