To reduce team injury and incidents in the workplace, operations managers need to strengthen effective safety communications. We’ll explain what safety communication is, show you the return on investment and outline why companies who value workplace safety should invest in safety communications.
Safety communication is about exchanging health and safety information in the workplace, and it also involves influencing staff behaviour, values, and attitudes around safety.
Safety communications involve sharing information around:
Investing in better safety communications not only ensures your team gets home safe, but they’re also happy at work – plus good safety communications keep your bottom line happy. Companies like DuPont, Alcoa, Chevron, 3M and Siemens prioritise safety communications by emphasising proactive measures, providing comprehensive training, and embedding safety culture into everyday practices.
A Comcare paper showed that for every $1 invested into workplace health programs, companies see an average return of $5.81. It also decreased sick leave absenteeism by 25.3%, decreased workers compensation costs by 40.7%, and decreased disability management costs by 24.2%.
Get the frontline team home safe with better safety communications
Efficient safety communications help all operation managers achieve all their goals, whether it’s championing and reinforcing the safety culture, optimising processes, or boosting their team’s engagement and morale.
If you’re trying to reinforce a culture of safety, safety communication methods not only enhance working conditions but also have a positive impact on your team’s behaviours and attitudes toward safety. This will reduce incidents in the workplace, so everyone gets home safely.
Comprehensive comprehension of safety protocols by your team significantly increases adherence to these standards. Operations managers cannot rely on team compliance with regulatory safety standards without effective communication. For example, making personal protective equipment (PPE) widely available to create a safe working environment is ineffective if the team lacks the willingness to actively participate in safety measures.
Preventing workplace illnesses, injuries, and fatalities starts with identifying hazards and assessing risk.
Consider a scenario where you're implementing machinery upgrades in a manufacturing plant. Effective safety communication involves informing employees about the technical specifications and operational changes, as well as emphasising the potential risks associated with the machinery. Detailed training sessions, reinforcing the messages over time and clear communication about protocols and emergency procedures become imperative to prevent accidents or injuries during the transition.
Warehouses and distribution centers are busy workplaces. How do Operations Managers rely on communications to keep their team safe?
The challenge most operations managers face is about how to effectively communicate with their frontline workforce, who often don’t have access to a device or the usual communications platforms that the corporate staff would use such as Teams or Slack chat.
What operations managers need are digital signage screens placed in common areas such as the lunchroom. If you’re still using bulletin boards, think of digital signage as the upgraded version of bulletin board. This will allow operations managers to share project updates, reinforce health and wellbeing messages and more.
There are so many ways to communicate and communication channels to use – try and see what works for your team. Give these eight ways of effectively communicating health and safety messages a try.
All your effort and best intentions to build a safety culture can come undone if anything is left unsaid or you assume someone has understood you. Avoid miscommunication by using simple language, phrasing things positively, and asking open ended questions.
Toolbox talks and daily meetings are great for keeping your team up to date on the latest information, while identifying and minimising bottlenecks in the day-to-day operations. But these daily meetings are not the best way to reinforce health and safety behaviours and values.
Digital signage solutions like Vibe are a gamechanger for operational managers who need to keep up communications with their ground team. It complements daily meetings or toolbox talks by reinforcing key messages, so they stay front of mind for the frontline workforce.
Other ways to reinforce your safety communications include doing a physical demonstration in workshops, sharing safety announcement videos, and making your safety policy easily accessible.
Following these steps will be a good starting point for many operations managers.
Talk to the team at Vibe.fyi and discover how we can work together to implement game-changing safety communications for your operations staff.