Keeping communication flowing to home-based workers
Tuesday, 24 March 2020 / Vaughan Reed
Tuesday, 24 March 2020 / Vaughan Reed
As many businessed the world over find themselves locked down with staff home-isolating, the catch phrase "WFH" is now a common part of our work lexicon. The communication challenge for managers is - how do you keep your people informed, motivated and connected as a team under these extraordinary circumstances?
As workforces have dispersed to home workspaces around the country, it is critical to keep communication flowing, as this is the lifeblood of every organisation and will drive employee behaviour.
The answer lies in having the right tools and also encouraging the culture of the organisation to flow beyond the physical walls of the office.
Here are some ideas to help your employees stay informed and bring your work culture into the home work space...
Most large New Zealand organisations will be well-equipped when it comes to using collaboration tools such as Teams, Yammer, Trello and Facebook Workplace and these will be great to leverage for team collaboration, but when it comes to keeping company-wide communication top of mind and actively putting this in front of your workforce, a more proactive approach to communication is needed. Consider using every digital channel on hand such as the Desktop Screensaver, Login Screen and the Chrome Browser default tab, which show up when you open the browser. These digital channels will actively place your communications in front of your remotely based workers, without them needing to hunt it out.
If you are unsure of how you can leverage these 'at home' digital channels to remotely manage communications, get in touch with the Vibe.fyi team today. We are well-positioned to help businesses that are looking to keep their workforce connected during these uncertain times.
Here’s what The Warehouse Group had to say about the trial they conducted with over 1 200 employees working from home.
Team members stated that the Vibe screens were very useful for ensuring that they were receiving important information remotely.
“Team members stated that the Vibe.fyi screens were very useful for ensuring that they were receiving important information remotely. This included information about how to keep everyone safe during the pandemic, current store communications and promotional videos – all information that team members may have missed through being out of the office. Vibe.fyi screens are the ideal platform for uploading motivational messaging, especially now that all TWG SSO are working from home,” said Melody Currey, Internal Communications Channels Specialist at The Warehouse Group.
So, whatever your organisation’s 'vibe' (pun intended) or culture and however you choose to keep it flowing during uncertain times (such as the pandemic); keep it light, make it fun, stay positive and above all else, ensure people remain connected.
Article By Vaughan Reed [LinkedIn]
Vaughan is the Managing Director @ Vibe.fyi. Making it easy for organisations to communicate business critical information in a way that will inspire today’s workforce.
I would say using Vibe.fyi has been 100% effective!
Employees stop and look at the screens, our deskless workforce say they feel more informed as they saw something before their team leader told them
Vibe.fyi has transformed comms for our non-wired staff
The comm's tools we used for our non-wired employees weren’t up to the same level as those for wired. Vibe provides a way of supporting the key messages around safety, wellbeing, operational updates, employee recognition etc.
We’ve experienced a 20% reduction in volume of emails
...With an obviously more positive, interactive, connected and engaged workforce, who appear a lot happier!
Vibe has been a hit from the beginning! Better collaboration, visibility, sharing and accountability
We’ve also experienced a 60% increase in awareness of upcoming events in the business calendar and were able to celebrate at least five times more staff achievements than we could have using email.
Vibe.fyi has helped save time - increasing team efficiency and happiness!
Vibe.fyi has had a positive impact on team meetings – the duration of meetings has reduced by approximately 30% because of not needing to cover the tracking of core services.
The results have surpassed our own expectations
Around 90% of our key stakeholders have wanted to know how we implemented such a stunning platform and the CEO has been raving about it.
One of the most powerful solutions there is!
I haven’t seen a solution this powerful before! Our people absolutely love it and it’s helped us transform how we communicate
The Vibe team have been great to work with...
...super proactive, super helpful. Infact we haven't needed them too much because it's really easy to use and very simple and effective.
One of our favourite features is the ability to show social media feeds...
...and things like Yammer on our screens so our people can keep their finger on the pulse of what's happening and they don't have to be stuck behind their desks all day.
It saves time...
...it's a very modern solution and it helps engage and inspire our people.
If we took it away now, there would be a riot!
Being able to set all the screens up differently is fantastic. It provides a real 'feel-good' factor for residents.
It has helped raise awareness around services on offer
The screens have not only been a great visual aid for residents, they have also been an excellent marketing and sales tool
Vibe.fyi has helped the team improve resident engagement
They are hugely popular with residents who don’t have to leave the comfort of their own room to access up to minute information about what’s going on in the village.
The flexibility of the Vibe.fyi solution impressed our project team
Some screens show events; others display news, weather and quizzes; and others a ‘personal touch’, with birthdays and anniversaries.
The Vibe system is super easy to use, requiring minimal input.
It’s easy. I’m not an IT person at all. I think (the screens) are fabulous. They have been a great tool for improving the accuracy and recency of information, removing a lot of frustration around the village.
Vibe.fyi ticked all the boxes
When choosing a product, Vibe was head and shoulder above the rest, because it offered "The best and simplest application"
Our people love the wellbeing program content!
Our people are impressed that we are providing them with communication that is timely and will help improve their safety, health and wellbeing.
Vibe helps us visualise data
We have found Vibe very effective for some of the dashboard content we are promoting. Overall, it’s a great system and I would recommend it.
Vibe has worked during lockdowns; and beyond
We are an essential service, so we needed Vibe in all Distribution Centres during the first COVID-19 lockdown to provide H&S (COVID-19) information. It’s been the solution we needed to reach all of our staff in a timely manner, and we will continue to use the service to its full potential.
Vibe helps us drive engagement
It has enabled us to display life-saving rules, incentive tracking and information that hasn’t been available to non- wired staff previously. Definitely a very positive tool!
Vibe gets cut-through
Vibe is now officially part of our channel mix and is becoming one of our main channels of communication (and has the potential to become the main channel).
Vibe offer great technical support
Site leads have appreciated the support offered by Vibe.
We're using Vibe for EVERYTHING
We started with COVID messages, but by mid-Nov we were communicating other business events on site; Facebook groups; café menus; surveys (with a QR code); internal videos; welcoming our summer interns; Christmas messaging from our CEO + more!
Seeing the Mana Moana Program on my computer screen saver!
When I first saw the Program showing Tahupotiki Wiremu Ratana, I happened to have a family member (and customer) that saw it aswell, and we wanted to say "thank you'. We are from Ratana Paa, so it is a very big deal for us to see this on a company screen saver which goes a very long way towards normalising it as part NZ history.
People love Vibe
VIBE has been 100% effective! Employees stop and look at the screens; our deskless workforce say they feel more informed.