As we continue to enhance our functionality and features, we aim to provide you with the best possible support. Choosing the right support
plan ensures you maximize the value of your investment.
From helpdesk support to strategic sessions, we have a support plan to fit your business needs.
| Premium Care | Total Care | Pay-As-You-Go | |
|---|---|---|---|
| 6 hours of monthly support with priority service, ideal for businesses with essential communication needs. | 3 hours of monthly support, perfect for businesses looking to maximise their communication channels. | Vibe’s “PAYG” plan offers hourly support, ideal for businesses needing minimal assistance. | |
| Helpdesk Support |
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| In-person Training |
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Add-on |
| Regular Check-ins |
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| Quarterly Strategy Sessions |
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| Screen Up-time Monitoring |
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– | – |
| 24-hour Support | Add-on | Add-on | – |
Our bespoke Vibe Assist service takes the initiative to help you produce and manage top-down employee communications, relieving internal
resource pressure.
Coordinate communication
Your Vibe Assistant will liaise with key stakeholders to coordinate communication material.
Edit content
Your Vibe Assistant will make sure your content is bite-sized and relevant to your audience.
Produce Vibe slides
Let your Vibe Assistant produce visually stunning content from our Template Library.
| Standard | Plus | Pro | |
|---|---|---|---|
| Dedicated hours | 9 hours per month | 22 hours per month | 35 hours per month |
| 24 hours support | Add-on | Add-on | Add-on |
You can just have it all on Vibe.
Even when you’re at home, you can have these snackable bits of content you can retain, instead of having to check an email, look at an announcement, go from one platform to another.
Really great for providing snackable and understandable content, it’s visually a great way to communicate.
The impact when people see our big digital wall at reception is great.
We easily share information to staff in all locations that isn't always available to them.
The different templates are a bonus - there's always a layout that works.
We started with COVID messages, but after 6 months, we were communicating other business events on site.
We're using Vibe for EVERYTHING. Facebook groups, café menus, surveys (with a QR code), internal videos, welcoming our summer interns, Christmas messaging from our CEO + more!
We have found Vibe very effective as an implementation model for dashboard content.
It helps us visualise data. It’s a great system and I would definitely recommend it.
Before Vibe there was a lot of 'printed flyers' which is both costly and environmentally unfriendly.
With Vibe's on-screen format it’s easy to make changes instantly on the fly without the need for a reprint. No more excuses from staff not reading internal emails. Messaging is right there, on the screen.
We are now able to share general company information and specific site information to large groups of people.
It suits our teams and contractors in different locations, which in the past has been difficult to communicate with.
Vibe helps us get internal messaging to staff in a fun, graphic format.
As well as the serious stuff, slideshows of staff events are very popular. Plus, promote our outward-facing social media content inwardly to staff and visitors.
This software has helped stop geographical office separation and team silos.
Meetings are shorter. We get immediate reporting to the whole business on performance without having to send more emails to get the data required.
It's very cool and a great way to communicate with and engage my non-wired employees.
The digital templates are extensive and the Vibe team support is outstanding. The feedback I get from my team tells me we're on the right track.
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